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  • Gratitude Changes Everything Most of us already know that it’s good to be grateful. However, most people aren’t aware of the life-changing impact gratitude gives us. Gratitude is a very powerful transformation change agent, because it magnifies ...

  • Retaining Top Talent for Organizational Success   At the IPMA conference in Costa Mesa this June, I led a ‘Bring Your Own Problem’ round table with the government sector. We started the session with everyone introducing themselves and sharing ...

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  • The Power of Perspective One day, a very wealthy father took his son on a trip to the country to show him how poor people lived. They spent several days on a farm with a family who didn’t have much to offer them. When they returned home, the father ...

  • Make a Positive Difference One day a man was walking along the beach, when he noticed a boy hurriedly picking up and gently throwing things into the ocean. Approaching the boy, he asked, “Young man, what are you doing?” The boy replied, ...

  • NPF Offers Session on Outsourcing…or Not? Of the three work sessions I attended Tuesday, May 8 th ,  at the National Postal Forum in San Antonio, TX, How to Outsource Print and Mail Operations drew the most attendees. Tina Dickens, Agency Mail ...

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